![]() Seatools allows you to enter the Serial and Product numbers and checks if the drive is in warranty for you.įrom the Seagate website you can create a return order which Seagate calls RMA and then return the device using the order and labels it provides. If the drive fails any test, it is probably unrepairable and needs to be returned (if under warranty) for a replacement or just discarded. My drive failed in the short test itself. Drive is plugged into a USB high-speed front port. Select the drive and choose from the above menu to get its information or run short tests. SeaTools 1.4.0.4 for Windows, running on Win7 64-bit, on a Skylake H110 / i3-6100 rig. I guess this external drive was actually created from an older internal drive series or something like that. For my external USB drive, it showed up both as the external USB drive and as an internal drive. Don't really know if I can trust the tests. It hangs on scanning, eventually says stxcon stopped working, and displays a drive that seems like the right one (but has wrong model info). When it starts it takes a lot of time looking for ATA, SCSI and USB drives connected to your computer.Īfter it starts, it shows the drives it has detected. Even hangs on the one Seagate drive I have. If you cannot find it in the Start menu, just check C:\Program Files (x86)\Seagate\Seatools for Windows for an executable to run. Seatools can be downloaded from here and installed easily on Windows.Ĭonnect the harddisk you want to diagnose and then run Seatools. There does not appear to be a Linux version available. ![]() Seatools is a tool that can be used to test and diagnose internal and external harddisks manufactured by Seagate. Use the 'Folder' icon in ' Win32 Disk Imager ' to browse the ' SeaTools.img ' file located in same folder. □ 2016-Dec-21 ⬩ ✍️ Ashwin Nanjappa ⬩ □️ seagate, seatools ⬩ □ Archive Double-click Win32DiskImager.exe to launch ' Win32 Disk Imager ' which we use to create the bootable USB disc.
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